FAQ

General

• Are there any benefits to creating a soccerloco.com account?
• How do I unsubscribe from your emails?
• Do I need to enable cookies on my browser?
• Is it safe to shop at soccerloco?

Shipping & Delivery

• What does "backordered" mean?
• How do I ship a return?
• The shipping address is incorrect. What can I do?
• Will I have to sign for my package?
• Do you ship internationally?
• How long will it take to receive my order?

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Returns

• How do I check the status of my return?
• Some items in my order are defective. How can I return or exchange them?
• How do international returns work?
• How long does it take to receive a refund?
• How do I retrieve my return shipping label?
• How do I return a gift that was sent to me?

See all 7 articles

Payment Info

• How do I use my store credit or gift card?
• Why was my credit card charged more than once?
• Why was my credit card declined?
• What forms of payment do you accept?
• Can I use PayPal?
• Do you allow cashier's checks or money orders?