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  1. soccerloco
  2. FAQ

FAQ

General

  • Are there any benefits to creating a soccerloco.com account?
  • How do I unsubscribe from your emails?
  • Do I need to enable cookies on my browser?
  • Is it safe to shop at soccerloco?

Shipping & Delivery

  • What does "backordered" mean?
  • How do I ship a return?
  • The shipping address is incorrect. What can I do?
  • Will I have to sign for my package?
  • Do you ship internationally?
  • How long will it take to receive my order?
See all 8 articles

Returns

  • How do I check the status of my return?
  • Some items in my order are defective. How can I return or exchange them?
  • How do international returns work?
  • How long does it take to receive a refund?
  • How do I retrieve my return shipping label?
  • How do I return a gift that was sent to me?
See all 7 articles

Payment Info

  • How do I use my store credit or gift card?
  • Why was my credit card charged more than once?
  • Why was my credit card declined?
  • What forms of payment do you accept?
  • Can I use PayPal?
  • Do you allow cashier's checks or money orders?
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