FAQ
General
Shipping & Delivery
- What does "backordered" mean?
- How do I ship a return?
- The shipping address is incorrect. What can I do?
- Will I have to sign for my package?
- Do you ship internationally?
- How long will it take to receive my order?
Returns
- How do I check the status of my return?
- Some items in my order are defective. How can I return or exchange them?
- How do international returns work?
- How long does it take to receive a refund?
- How do I retrieve my return shipping label?
- How do I return a gift that was sent to me?